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Credit Union Digital Strategy Live Panel

Watch credit union experts as they discuss how to optimize digital strategy and use fintech to boost non-interest income


How to optimize your digital strategy - watch now


Trying to figure out how to craft your new digital strategy? Need help boosting your non-interest income? Watch our FREE panel.




As millennials' expectations for digital experiences continued to rise, financial institutions, from credit unions to wealth management firms, were plotting and planning to unveil the next generation of banking. They knew it would take years, so they set expectations, timelines, and budgets accordingly.


Then the pandemic struck. In the face of the economy taking unexpected twists and turns and dives, credit unions, banks, and other financial institutions nationwide dramatically stepped up their digital strategy game.


As you likely know, your financial institution’s digital strategy integrates your digital assets with your members’ and customers’ experience with your financial institution. Essentially, it's finding how all of your digital services can work together to bring your members and customers financial wellness.


Join cutting-edge credit union experts as they discuss the future of banking. Covering everything from digital strategy to millennial expectations, be a fly on the wall in a conversation with experts as they explore how fintech is disrupting the credit union experience and bringing non-interest income in its wake.




  • Dig deeper into how the pandemic has fueled the digital strategy fire, from the perspective of digital strategists and financial institution leaders alike

  • Learn how fintech is driving non-interest income, and how your credit union can harness the power fintech

  • Reach and engage more millennial and gen X members by using fintech and a smart digital strategy

  • Experience creative conversation about digital strategy, fintech adoption, millennial expectations, and more!



Panel participants


Charley McQueen, Panel Host

  • Owner, McQueen Financial Advisors

  • 30+ years of experience in the financial industry + wealth management


Jessica Willis, Panelist

  • CEO and founder of Pocketnest financial wellness platform

  • 20+ years of experience in the financial industry + wealth management


Jennifer Hurren, Panelist

  • Vice President, eCommerce, Community Choice Credit Union

  • Credit union expert with 20 years in the industry

Ben Maxim, Panelist

  • VP Digital Strategy & Innovation, MSU Federal Credit Union

  • CTO of both Reseda Group and Spave


Lori McColl, Panelist

  • Founder, WHIM

  • Expert in all things mobile, web, and emerging cloud-based applications





After you craft your digital strategy


After you craft your digital strategy, watch our next panel to learn tips of the trade from credit union experts about how to implement and execute your strategy.




Interested in bringing Pocketnest to your community? Request a demo!

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